Francesca's Reviews
Francesca's Customer Reviews (10)
- Most recent
- Oldest
Francesca's Customer’s Q&A
Francesca's FAQs
About francescas.com Prices and Cost?
Francesca's offers FREE Standard Shipping on orders over $70. Payment methods accepted include Visa, MasterCard, American Express, Discover, francesca's Gift Cards, as well as Apple Pay, PayPal, and Afterpay. Split tender payments are allowed where payment can be made with a Gift Card and another form of payment. However, Apple Pay can only be used by itself in checkout. Francesca's also has a loyalty program called The Fran Club where members can earn points on every dollar spent. Members receive a discount off their first purchase after joining. Unfortunately, specific prices for items are not provided. If an item is not found online, then the online store is out of stock. It's also worth noting that Francesca's sale items seen on the website are marked down exclusively for the online store. Boutiques cannot offer price adjustments for items online nor can online adjustments be offered for sale prices at boutiques.
About francescas.com Popular Products and Services?
Francesca's, an American women's fashion and accessories retailer based in Houston, Texas, operates over 450 stores across the United States. The company offers a wide range of products including Clothing, Tops & Sweaters, Dresses, Bottoms, Jewelry, Accessories, Gifts, and Shoes. They also have a special collection called Hello Franki and a Clearance section for discounted items. Francesca's provides FREE Standard Shipping on orders over $70. They also have a loyalty program called The Fran Club where members can earn points on every dollar spent. The company also launched franki by francesca’s, a tween collection featuring on-trend silhouettes and graphics..
About francescas.com Payment Method?
Francescas.com accepts various payment methods. These include Visa, MasterCard, American Express, Discover, and francesca's Gift Cards. Additionally, Apple Pay, PayPal, and Afterpay are also accepted. The website allows split tender payments where a customer can pay with a Gift Card and another form of payment. However, it's important to note that split tender payments with Apple Pay are not allowed, meaning Apple Pay can only be used by itself during checkout.
francescas.com Return Policy?
At francescas.com, all eligible items must be returned accompanied with the original receipt and tags within 21 days of when you received your items. Returns after 21 days, but no later than 90 days, are eligible for a merchandise credit. After 90 days, returns and exchanges will not be accepted. All clearance items priced under $10, swimwear, intimates, and gift cards are all final sale and cannot be returned.
As for the shipping policy, it takes approximately 1-2 business days to process your order. Once shipped, you should receive it in 3-8 business days. Shipping for Hawaii, Alaska, APO/FPO/DPO, Puerto Rico, US Virgin Islands, and Guam may take up to 6 weeks in some cases. All orders are subject to a $5.99 fee per shipment from each shipping location. Unfortunately, expedited shipping is not available at this time.